Shipping policy
Free shipping over $50 (some exclusions apply for oversize items)
Lost, Stolen, or Damaged Package? Let’s Sort It Out!
If your order’s gone missing, arrived damaged, or had an unfortunate adventure, don’t worry — we’re here to help! Just contact us within 7 days of delivery.
To keep things fair (and fight off package fraud), we may ask for:
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Photos of the item, packaging, or delivery area
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A police report for higher-value or suspicious cases
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Please note: Replacements aren’t always possible due to limited inventory, but we’ll work with you on the best solution